Privacy policy

 

Last Updated: 25.06.2023

 

Thank you for visiting our e-commerce website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

 

If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at info@globalibex.uk

 

Information We Collect

We collect both personal and non-personal information when you use our website. Personal information refers to any information that identifies you personally, such as your name, email address, phone number, shipping address, billing information, and any other information you provide voluntarily. Non-personal information refers to data that does not identify you personally, such as your browser type, device information, and usage details.

 

How We Use Your Information

We use your personal information to process your orders, provide customer support, improve our website and services, personalize your experience, and communicate with you about promotions, updates, and other relevant information. We may also use your non-personal information to analyze trends, gather demographic information, and administer the website.

 

Disclosure of Your Information

We may disclose your personal information to third parties who assist us in operating our website, conducting our business, and serving you better. These third parties may include payment processors, shipping companies, and marketing partners. We may also disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.

 

SMS Communications

By providing your phone number during the checkout process, you consent to receive SMS notifications from us regarding your order status, delivery updates, and promotional offers. You can opt-out of receiving SMS messages at any time by contacting us or following the instructions provided in the message.

 

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

 

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

 

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us immediately, and we will take appropriate steps to remove the information from our database.

 

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. The updated policy will be posted on our website with the revised date. We encourage you to review this page periodically to stay informed about our privacy practices.

 

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@globalibex.uk  or by post at Data Protection, Global Ibex Ventures, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ

We will be happy to assist you and address any concerns you may have.